Responding to the call / Annie Facchinetti.
By: Facchinetti, Annie [author].
Material type: BookVictoria : Tertiary Press; 2003Description: vii, 179 pages ; 25 cm.Content type: text Carrier type: volumeISBN: 0864582862.Subject(s): Call centers -- Customer services | Telephone in business | Telephone -- EtiquetteDDC classification: 658.812Item type | Current location | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode |
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Books | Matheson Library | Matheson Library | Main Collection | Main Collection | 658.812 F137 (Browse shelf) | Available | 020145 |
Browsing Matheson Library Shelves , Shelving location: Main Collection , Collection code: Main Collection Close shelf browser
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658.812 B642p Practical handbook of distribution/customer service | 658.812 E88 Communicating with customers / | 658.812 E88 Communicating with customers / | 658.812 F137 Responding to the call / | 658.812 J47p Public relations for marketing management | 658.812 M523h How to handle major customers profitably | 658.812 T234 After sales service systems and records / |
Includes index.
Bibliography page 169.
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