Responding to the call / Annie Facchinetti.
By: Facchinetti, Annie [author]
.
Material type: 
BookVictoria : Tertiary Press; 2003Description: vii, 179 pages ; 25 cm.Content type: text Carrier type: volumeISBN: 0864582862.Subject(s): Call centers -- Customer services | Telephone in business | Telephone -- EtiquetteDDC classification: 658.812
| Item type | Current location | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
Books
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Matheson Library | Matheson Library | Main Collection | Main Collection | 658.812 F137 (Browse shelf) | Available | 020145 |
Includes index.
Bibliography page 169.
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