Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser.
By: Sashkin, Marshall.
Contributor(s): Kiser, Kenneth J.
Material type:
BookPublisher: San Francisco : Berrett-Koehler, c1993Edition: 1st Berrett-Koehler ed.Description: xiv, 201 p.ISBN: 1881052249 (pbk).Subject(s): Total quality management
| Item type | Current location | Home library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Matheson Library | Matheson Library | 658.562 S252 (Browse shelf) | 127 | 104529 |
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.
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