Sashkin, Marshall, 1944-
Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser. - 1st Berrett-Koehler ed. - San Francisco : Berrett-Koehler, c1993. - xiv, 201 p.
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.
1881052249 (pbk)
Total quality management.
Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run / Marshall Sashkin & Kenneth J. Kiser. - 1st Berrett-Koehler ed. - San Francisco : Berrett-Koehler, c1993. - xiv, 201 p.
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.
1881052249 (pbk)
Total quality management.