Managing services : marketing, operations, and human resources / Christopher H. lovelock.
By: Lovelock, Christopher H
.
Material type: 
BookPublisher: Englewood Cliffs, NJ : Prentice Hall, 1992Edition: 2nd ed.Description: xviii, 472 p. ; 24 cm.ISBN: 0135447011.Subject(s): Service industries -- ManagementDDC classification: 658
| Item type | Current location | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
2 Hour Special Reserve
|
Matheson Library | Matheson Library | Special Reserve | Special Reserve | SR 658 L899 (Browse shelf) | Available | 158813 |
Includes bibliographical references and index.
Recommended text: BA231, BA232, BA337 (Business Studies).
There are no comments for this item.