Walters, Suzanne.
Customer service : a how-to-do-it manual for librarians / Suzanne Walters. - New York : Neal-Schuman Publishers, c1994. - iii, 115 p. : ill. - How-to-do-it manuals for librarians ; no. 41 . - How-to-do-it manuals for libraries ; no. 41. .
$39.95
Libraries and readers--United States.
Customer services--United States.
Customer service : a how-to-do-it manual for librarians / Suzanne Walters. - New York : Neal-Schuman Publishers, c1994. - iii, 115 p. : ill. - How-to-do-it manuals for librarians ; no. 41 . - How-to-do-it manuals for libraries ; no. 41. .
$39.95
Libraries and readers--United States.
Customer services--United States.