000 | 00686nam a2200229 4500 | ||
---|---|---|---|
001 | 00312266 | ||
003 | PWmBRO | ||
008 | 821020s1981 nyua a 0011 eng l | ||
082 | 0 | 0 |
_a658.3 _b044 |
090 | 0 | 0 | _b658.3044/S786s |
100 | 1 | 0 | _aStankard, Martin F. |
245 | 1 | 0 |
_aSuccessful management of large clerical operations _ba guide to effective service transaction systems _cMartin F. Stankard |
260 | 0 | 0 |
_aNew York _bMcGraw-Hill _cc1981 |
300 | 0 | 0 |
_axvii, 268 p. _bill. _c24 cm |
500 | 0 | 0 | _aIncludes index |
595 | 0 | 0 | _a0070608318 |
650 | 0 | 0 | _aOffice management |
650 | 0 | 0 | _aManagement |
942 | _2ddc | ||
994 | _a001002632 82307 0001 | ||
999 |
_c9668 _d9668 |