000 | 00752nam a2200229 a 4500 | ||
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999 |
_c2140 _d2140 |
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003 | PUMLC | ||
005 | 20190606114654.0 | ||
008 | 151006s19uu xx 00 eng d | ||
010 | _a9126857 | ||
020 | _a0135447011 | ||
040 | _dPUMLC | ||
082 |
_222 _a658 _bL899 |
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100 | 1 | 0 |
_aLovelock, Christopher H. _93386 |
245 | 1 | 0 |
_aManaging services : _bmarketing, operations, and human resources / _cChristopher H. lovelock. |
250 | _a2nd ed. | ||
260 | 0 |
_aEnglewood Cliffs, NJ : _bPrentice Hall, _c1992. |
|
300 |
_axviii, 472 p. ; _c24 cm. |
||
504 | _aIncludes bibliographical references and index. | ||
526 | _aRecommended text: BA231, BA232, BA337 (Business Studies). | ||
650 | 0 |
_aService industries _xManagement. _93369 |
|
942 |
_2ddc _cBK |