Stankard, Martin F. <br/><br/>
Successful management of large clerical operations  a guide to effective service transaction systems 
Martin F. Stankard 
 - New York  McGraw-Hill  c1981 
 - xvii, 268 p.  ill.  24 cm 
<br/><br/> Includes index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Office management<br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.3  / 044