Poirier, Charles C.,  1936- <br/><br/>
Avoiding the pitfalls of total quality / 
Charles C. Poirier, Steven J. Tokarz. 
 - Milwaukee, Wisc. :  ASQC Quality Press,  [c1996]. 
 - xv, 244 p. 
<br/><br/><label>ISBN: </label>0873893492 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Strategic planning.