Capezio, Peter,  1947- <br/><br/>
Taking the mystery out of TQM :  a practical guide to total quality management / 
Peter Capezio and Debra Morehouse. 
 - 2nd ed. 
 - Franklin Lakes, NJ :  Career Press,  [c1995]. 
 - 342 p. 
<br/><br/><label>ISBN: </label>1564141977 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.