Gower handbook of quality management / 
edited by Dennis Lock. 
 - Hants, Eng. :  Gower,  1990. 
 - xxvi, 643 p. :  ill. 
<br/><br/><label>ISBN: </label>0566027704 
<br/><br/><label>LCCN: </label>92034098     
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance management.<br/>Total quality management.