Reference and online services handbook :  guidelines, policies, and procedures for libraries / 
edited by Bill Katz . 
 - New York :  Neal-Schuman,  c1982. 
 - v. 2 ; xxvi, 602 p. 
<br/><br/> Vol. 2: edited by Bill Katz. 
<br/><br/><label>ISBN: </label>0918212499 (v. 1) :  $19.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)--Handbooks, manuals, etc.--United States<br/>Bibliographical services--Automation--Handbooks, manuals, etc.<br/>Collection development (Libraries)--Handbooks, manuals, etc.<br/>Online catalogs--Handbooks, manuals, etc.
<br/><br/><label>Dewey Class. No.: </label>025.3/028/54