Crosby, Philip B. Running things : the art of making things happen / Philip B. Crosby. - New York : McGraw-Hill, c1986. - xiii, 253 p. ISBN: 007014513X : $18.95 Subjects--Topical Terms: Leadership.Management. LC Class. No.: HD57.7 / .C76 1986 Dewey Class. No.: 658.4/092�19