O'Shaughnessy, John. <br/><br/>
Analysing and controlling business procedures / 
[by] John O'Shaughnessy ; with a preface by Albert Battersby. 
 - London :  Cassell,  [c1969]. 
 - xii, 171 p. :  ill. 
<br/><br/><label>ISBN: </label>0304933783 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Office management.