Working with people : communication skills for reflective practice /
Louise Harms.
- South Melbourne, Vic. ; Oxford University Press, 2007.
- xvii, 278 p. : ill. ; 25 cm.
Includes index.
Includes bibliographical references (p. 253-270).
9780195558821 (pbk.)
2008271877
Communication in human services Interpersonal communication. Human services personnel.