Folger, Joseph P. <br/><br/>
Working though conflict :  strategies for relationships, groups, and organizations / 
Joseph P. Folger, Marshall Scott Poole, Randall K. Stutman. 
 - 6th ed. 
 - Boston :  Pearson Education,  c2009. 
 - xix, 316 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780205569892 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social conflict.<br/>Conflict (Psychology).<br/>Conflict management.<br/>Social interaction.<br/>Interpersonal conflict.