Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard.
By: Brown, Mark Graham.
Contributor(s): Hitchcock, Darcy E | Willard, Marsha L.
Material type: BookPublisher: Burr Ridge, Ill. : Irwin Professional Pub., c1994Description: xviii, 252 p. : ill.ISBN: 0786301406.Subject(s): Total quality managementNo physical items for this record
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