Moments of truth / Jan Carlzon.
By: Carlzon, Jan.
Material type:
BookPublisher: Cambridge, Mass. : Ballinger Pub. Co., c1987Description: xiii, 135 p.ISBN: 0887302009.Subject(s): Scandinavian Airlines System -- Management | Aeronautics, Commercial -- Sweden -- Management | Airlines -- Sweden -- ManagementDDC classification: 387.7/065/485�19
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Matheson Library | Matheson Library | Main Collection | Main Collection | 387.7065485 C286m (Browse shelf) | Available | 068053 |
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