Dealing with objections.
Contributor(s): Barnes, Michael | ank Audio Visual Limited | atimer, Ian | Elton, Ray.
Material type:
BookDescription: Videocassette (VHS)(24 min.) : sd., col. 1/2 in.Subject(s): Sales management
| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Matheson Library | Matheson Library | AV | 658 CUS (Browse shelf) | 127 | 027464 |
Whatever it is you sell, politics, protests, or products, there comes a moment when the customer raises an objection, a reason for not accepting what you're offering. Objections can take many forms, some of them very familiar. This programme looks at what your attitude to an objection ought to be.
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