Willing, Ken.

Talking it through : clarification and problem-solving in professional work / Ken Willing. - NSW, Sydney : National Centre for English Language Teaching and Research on behalf of the Dept. of Immigration, Local Government and Ethnic Affairs,Macquaire University, 1992. - iv, 343 p. - (NCELTR research series ; 1035-6487; 7) . - Research series (National Centre for English Language Teaching and Research (Australia) ; 7) .


Interpersonal communication.
Discourse analysis.
Conversation.
Oral communication.

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