Guaspari, John.
The customer connection: quality for the rest of us / John Guaspari. - New York, NY : AMACOM, 1988. - xv, 223 p. : ill.
0814458378
88901175
Quality of products--Miscellanea.
The customer connection: quality for the rest of us / John Guaspari. - New York, NY : AMACOM, 1988. - xv, 223 p. : ill.
0814458378
88901175
Quality of products--Miscellanea.