Reference and online services handbook : guidelines, policies, and procedures for libraries / edited by Bill Katz . - New York : Neal-Schuman, c1982. - v. 2 ; xxvi, 602 p.

Vol. 2: edited by Bill Katz.

0918212499 (v. 1) : $19.95


Reference services (Libraries)--Handbooks, manuals, etc.--United States
Bibliographical services--Automation--Handbooks, manuals, etc.
Collection development (Libraries)--Handbooks, manuals, etc.
Online catalogs--Handbooks, manuals, etc.

025.3/028/54

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