Garner, Ron.
The service consultant : principles of service management and ownership / Ron Garner, C. William Garner. - 2nd ed. - Australia : Cengae Learning, 2014. - xviii, 397 p. : ill. ; 24 cm.
Includes index.
1133612350
Service industries--Management.
Automobile industry and trade--Management.
Management.
The service consultant : principles of service management and ownership / Ron Garner, C. William Garner. - 2nd ed. - Australia : Cengae Learning, 2014. - xviii, 397 p. : ill. ; 24 cm.
Includes index.
1133612350
Service industries--Management.
Automobile industry and trade--Management.
Management.